Return Policy

Return policy for euroasiamaket.kg:

Effective Date: [01 .01.2023]

General Provisions
1.1. This Return Policy regulates the procedures for returning and exchanging goods purchased on euroasiamaket.kg (hereinafter – the “Site”). The policy applies to goods purchased from us.

1.2. In case you are not satisfied with the product you have purchased, please read these return policy carefully.

Return and exchange terms
2.1. The terms of return and exchange of goods are established in accordance with the current legislation and are [specify the number of days, e.g. 14 days] from the date of receipt of the goods.

2.2. Return or exchange of goods is possible only on condition that the goods retain their original appearance, packaging and labels.

Return and exchange policy
3.1. To process a return, please contact our customer service team at [insert contact details] and clarify the return procedure.

3.2. Returns are at the buyer’s expense.

3.3. Once we receive the returned item and verify it matches the description and condition, we will issue a refund to your account within [specify number of days, e.g. 7 days].

3.4. In case of an exchange of goods, we will send you a new item according to your wishes after receiving the returned goods and checking them.

Return Restrictions
4.1. The following categories of goods are not eligible for return or exchange:

expired goods;
goods subject to mandatory certification or licensing;
goods subjected to mechanical or chemical damage through the fault of the Buyer.
4.2. In case of defects or incompleteness of the goods, please inform us immediately to settle the matter as soon as possible.

Final provisions
5.1. The Site Administration reserves the right to make changes to the Return Policy without notifying Users. Changes shall be effective from the moment they are posted on the Site. Buyers are required to regularly review the terms of the Policy for changes.

5.2. This Return Policy is governed by the laws in force in the territory of Kyrgyzstan.

5.3. If you have any questions or comments about our Returns Policy, please contact us at [Provide contact information].

Last Update Date: [01 .10.2023]